Your Trust, Our Responsibility
Privacy Policy
Learn how we collect, use, and protect your information when you interact with Penot.
Privacy Policy
1. Introduction
Penot is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Name, phone number, email address
- Suburb or location
- Product interest and communication preferences
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Schedule consultations and installations
- Improve our services and website experience
- Send updates, promotions, or relevant information (only with your consent)
4. Disclosure to Third Parties
We do not sell or rent your information. We may share it with trusted service providers solely for the purpose of delivering our services — such as booking systems, email platforms, or installers — under strict confidentiality agreements.
5. Data Storage & Security
Your information is stored securely, and we take reasonable steps to protect it from misuse, interference, and unauthorized access.
6. Cookies & Analytics
Our website uses cookies and third-party analytics (e.g., Google Analytics) to improve performance and understand user behavior. You can disable cookies via your browser settings.
7. Access & Correction
You may request access to or correction of your personal data at any time by contacting us at info@penotdoubleglazing.com.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns regarding this policy, please reach out to us at:
info@penot.com.au
1300 121 603